Show up where New Yorkers search, then answer fast. A complete Google Business Profile with photos of your arrangements and recent reviews brings in the calls, and every order call needs an answer before the customer tries another shop. Velora Media sets up local SEO, missed-call text-back, and review requests for NYC florists.
Start with the basics that bring orders: a complete Google profile, a review request after every order, and a fast reply to every call and message. Then add short videos of your arrangements, a website with an order button, and a campaign to past customers before every big flower holiday.
At Velora, Missed-Call Text-Back is $99 a month plus a $350 setup, Local SEO Setup costs $500 to $1,200, and Google Business Profile Management is $250 to $400 a month. Most New York flower shops start with one or two of those, and your exact plan is set on a free consultation.
Let the phone answer for you. Missed-call text-back sends a branded text within seconds with a link to place an order, and follows up if the customer goes quiet. An AI receptionist can also answer questions about arrangements and delivery and pass the order request to you, day or night.
Claim and complete your Google Business Profile with the right category, hours, delivery areas, and photos of your work, then keep earning recent reviews and replying to them. Velora's Local SEO Setup handles the profile, local listings, and on-page SEO, so you appear when someone nearby searches for a florist or flower delivery.
Make it easy to see that you deliver today, and answer right away. List your delivery areas and cutoff times on your Google profile and website, reply to every call and message within minutes, and run ads to people nearby searching for same-day delivery. Velora sets up each of those pieces for New York shops.
Reply to every wedding inquiry fast, then follow up until the couple decides. Many couples contact several florists at once. Velora's Foundation Systems sets up automated inquiry follow-up and review requests, so your best work, your reviews, and a quick personal reply are in front of them while they compare.
It helps. Instagram shows your work, but Google shows a website, your hours, and your delivery areas to people searching for a florist nearby. A one-page Starter Web Presence site costs $400 to $900 and puts your arrangements, delivery areas, and an order request button in one place that works on a phone.
Ask every happy customer right after the order, with a text that links straight to your Google review page. Velora automates that request after every order and replies to reviews through Google Business Profile Management, which keeps your profile active for New Yorkers comparing florists on their phones.
Reach them before the rush. Velora's Database Reactivation campaign sends a timed text and email to past customers ahead of Valentine's Day, Mother's Day, and the holidays, with a real offer and a clean way to order, and handles the replies. It costs $750 to $1,500, depending on your customer list.
No. Velora builds around the POS, florist software, and delivery tools you already use, including Square, and adds call answering, follow-up, and review requests on top. If one of them is a real bottleneck, we will say so on the consultation, but we do not push replacements, and your order history stays where it is.
Yes. Velora Media is based in Manhattan and works with florists and flower shops in all five boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. The free consultation is booked online, so it fits around deliveries whether your shop is on the Upper East Side, in Park Slope, or in Astoria.
You do. Your Google profile, ad accounts, website, customer list, and reviews all stay in your shop's name. Ongoing support is there if you want it, but the system runs fine without us watching it. If you ever move on, everything you paid for stays with your shop.